- Estimated shipping time is:
- 1-2 weeks within EU
- 2-4 weeks outside EU.
- Your package will be sent with PostNord (Sweden's national postal service) and will be taken care of your national postal service when it arrives to your country.
- Your order will be packed by Lufolk team and dispatched from Sweden. Our processing time is 0-3 weeks.
- Tracking: Depending on the value of the order it can be shipped as regular mail or tracking number. Orders shipped with regular mail are not traceable. However, you can purchase a tracking number for any order at the checkout or by contacting me, as long as it has not been dropped off at the post office.
- We take responsibility for all orders until they are delivered. If your order is lost or damaged, please contact us and we will work with you to resolve the issue. Use the chat button or email us at Philip@Lufolk.com
We have free returns and, a 100% customer satisfaction guarantee. If the product is not to your liking you can return it for free within 30 days of arrival, and you are refunded.
All products have a lifetime warranty and can be returned for free anytime if defects appear and you will be refunded.
Please contact us at Philip@lufolk.com before you return your product so we can make up an agreement for refunds. If you wish to do an exchange instead we do accept such a solution as well.