FAQ's
Shipping
Returns
Free returns, 100% customer satisfaction guarantee. If the product is not to your liking you can return it for free within 30 days of arrival, you are refunded.
All products have a lifetime warranty and can be returned for free anytime if defects appear and you will be refunded.
Please contact us before you return your product so we can make up an agreement for refunds. If you wish to do an exchange instead we do accept such a solution as well.
Estimated delivery times
Each product is made to order and has a 1-3 week processing time (if not stated otherwise) plus shipping time. The estimated shipping time is:
- Shipping time within the EU: 1-3 weeks
- Shipping time outside the EU: 2-4 weeks
Orders sent as regular mail will be delivered to your mailbox and do not have a tracking number. If you want to have a tracking number for your order, please choose the shipping option "tracking number" and it will be delivered to your closest pickup point. The tracking number will be sent to your email once the order is shipped.
Orders will be sent with Swedish postal service "Postnord" and once they arrive in your country they will be taken care of by your country's national postal service.
Custom order
I do accept custom orders. Read more about custom orders here.
Material and care
The material used in each product is stated in the product's description. If I use the term "iron" I am referring to mild steel which is around 99.8% iron and 0.2% carbon. Tools require iron with a higher carbon content which is usually referred to as High carbon steel. The specific steel used is stated in the product's description
For products made out of iron: I recommend keeping the product away from water and moisture. It has a protective layer of linseed oil so if it gets wet no harm is done, just wipe it off and let it dry. The best protection and care is to use the product daily.
News
Please subscribe to my newsletter to get info about news, updates and special offers. You can subscribe by providing your email at the bottom at the page under "Subscribe to our emails"
Payment options
This store is using Shopify Payments which allow following payment methods:
By card
All major credit cards such as
- Visa
- Mastercard
- Maestro
- American Express
Wallets
Shopify Payments accepts digital wallet payments, such as:
- Apple pay
- Google pay
Additional payment methods
- Paypal
Shop Pay
- Powered by Shopify
Local payment methods
These are popular ways to pay in specific countries/regions.
- Bancontact
- Klarna
- iDeal
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